Privacy Policy

We hold various pieces of information about you including your name, address, date of birth and clinical details on the health of your eyes, your spectacle and/or contact lens prescription, and copies of any letters we have written about you or received from other professionals, such as your doctor.

We adhere to the guidelines of the College of Optometrists and the Data Protection Act and will not pass any of your personal information to a third party without your consent unless there is a clear public interest duty to do so.

If you are an NHS patient, we are obliged to provide your record to authorised persons within the NHS (who are in turn subject to a duty of confidentiality) if they request this. It is possible that the NHS may contact you to ask if you have received services (such as a sight test or spectacles) as part of this monitoring. This is a normal procedure carried out on a routine basis.

Within the practice we may use the information to audit our performance. This enables us to monitor and improve the quality of eye care that we offer you. Wherever possible (i.e. if we do not need to know who an individual patient is) we will only use anonymised information.

If you have any queries about this please contact us and we will be happy to help.